Tag Archive for: Google

Working through the fallout from a Google market exit

As we reach the pointy end of the Australian government’s negotiation on the mandatory news media bargaining code, it’s worth thinking through some of the consequences if the code becomes law. The most dramatic would be a nationwide pull-out of Google’s search engine.

Last week, Google provided the most serious indication yet that it is contemplating withdrawing its search service from Australia. In guidance issued to the market, the parent company stated:

Changes in international and local social, political, economic, tax, and regulatory conditions or in laws and policies governing a wide range of topics may increase our cost of doing business, limit our ability to pursue certain business models, offer products or services in certain jurisdictions, or cause us to change our business practices. We have in the past had to alter or withdraw certain products and services as a result of laws or regulations that made them unfeasible, and new laws or regulations, such as the News Media Bargaining Code drafted by the Australian Competition and Consumer Commission currently tabled in parliament, could result in our having to alter or withdraw products and services in the future. These additional costs of doing business, new limitations or changes to our business model or practices could harm our business, reputation, financial condition, and operating results.

For the uninitiated, the mandatory media code is a highly unusual bit of policy. It attempts to address two policy problems in one hit. The first is how to tax large, multinational technology companies. The second is how to ensure that Australia maintains a strong, independent media. The code’s solution is to mandate transfer payments from the tech companies to news organisations.

For those concerned about the survival of Australia’s news outlets, requiring tech companies to pay for news is a better solution (although not the only one) than having the government directly subsidise them, which would result in obvious conflicts. For market-minded people, though, it’s an awkward solution.

There’s no question that both issues are worthy of policy consideration, but compelling one industry to subsidise another, unrelated industry is a suboptimal solution that creates a bad precedent. It’s like forcing computer manufacturers to sustain typewriter manufacturers, or airlines paying wheelwrights. And given that search engines link to everything, there’s no end to who should be paid for referrals to their business.

Discussions continue on finding a way out of this jungle, but if Google does indeed pull its search function from Australia, it’s worth considering how things might play out. There are two key markets to consider: search and online advertising. For search, the ACCC estimates that Google has 95% market share in Australia. Microsoft Bing is the only search engine with the product and advertising heft to fill the vacuum and would likely assume a position similar to Google’s (pre-withdrawal). Others, like DuckDuckGo, may also make much smaller inroads.

If Bing assumed this dominant position, you would have to anticipate it would soon be designated under the code, and Microsoft has indicated that it would abide by the code. So, the most likely outcome in the search arena from a Google withdrawal would be the replacement of one dominant provider with another. It would only be if Bing decided the code was unsustainable and also withdrew that a genuine scramble for market share would occur, potentially opening up opportunities for more problematic providers.

The fallout in the online advertising field is a little more complicated to predict. The unwinding of Google’s dominance in online advertising may not lead to a straight transfer of this $9.1 billion industry to Bing. A few factors could come into play. First, the initial uncertainty about where consumers are going and unfamiliarity with Bing’s advertising platform could lead advertisers to experiment and diversify.

Second, alternatives to advertising on search engines are growing, and app-based advertising is likely to take an increasing market share. It’s here that things could become interesting and potentially complicated. TikTok, which the Trump administration tried to ban in the US, has a substantial and growing user base in Australia (2.5 million, according to Roy Morgan), is rapidly growing its Australian presence, and has launched a range of advertising services, including a self-service advertising platform for small businesses.

Australian regulators have so far focused their efforts on Western platforms, but when they inevitably turn their minds to more problematic non-Western platforms, the deeper they are embedded in the Australian market the harder the eventual unwinding will be.

So, if Google does withdraw, in the area of search we will most likely end up with a less competitive market but the same effective situation of one dominant player. In the area of online advertising, Bing should be able to eventually win over a large chunk of Google’s online advertising business, but the market is likely to splinter somewhat, especially to app-based advertising via platforms like TikTok.

For Australian public policy students, the code will provide rich ground for analysis and head-scratching for many years to come.

Why are governments going to war with big tech? 

The Australian government loves to hate on big tech. In recent years, successive governments have admonished the industry for its alleged role in hiding the communications of terrorists, its resistance to assisting police, its lacklustre efforts to prevent the spread of hate online and the minimal levels of tax it pays in Australia. But these skirmishes over the amount of power big tech holds and the apparent efforts to entrench it have deeper roots, and global dimensions.

It wasn’t always this way. The dawn of the digital age in the late 1990s and early 2000s was greeted with tremendous optimism about the great promise of the internet. Even the dot-com crash at the start of the new millennium did little to slow the ascent of today’s tech giants. As their market power grew and they became indispensable tools for consumers and businesses, the cost of ‘unplugging’ seemed to be far higher than the cost of ceding some control of personal data.

Governments around the world increasingly view this new reality as insidious and are beginning to crack down.

Enamoured by the customer-centric mantras and the innovation revolution promised by Silicon Valley’s darlings, global regulators mythologised big tech and took their collective foot off the brake. That was until a series of privacy scares brought home the realities of unchecked growth and tech monopolies. And while we have grown more sceptical about what personal data the smartphones in our pockets are capturing, dependence on those devices has only accelerated.

There are apps that tell us where to go and how to get there, what we should listen to, how much money to save and where to invest it—all driven by our data, either handed over for free or for a small fee.

This data, when sold and run through algorithms, can inform advertisers about what we might be persuaded to buy, or, when sold to political campaigns, give insights into what might sway our votes.

The Switzerland-based Global Center for Digital Business Transformation tracks how global tech giants’ activities have expanded, often by using their dominance in data-rich businesses to break into new territory, as Amazon has done by integrating hardware like the Alexa virtual assistant and storefronts like Whole Foods with its e-commerce platform.

The prospect of a society driven by data has been explored in popular culture, often with Orwellian overtones. Black Mirror’s exploration of the topic in the interactive episode ‘Bandersnatch’ unnerved viewers, even as Netflix was tracking their consumption habits in real time.

But while regular consumers are wary, and generally unwilling to remove themselves from these platforms, governments all over the world have indicated that they’re going to step in.

At the same time as companies and individuals began to fear their dependency on the tech giants, politicians were facing the same new reality. Political advertising dollars poured onto social media platforms and, as the Cambridge Analytica scandal revealed, it became hard to determine where the platform stopped and the agents of influence began.

In Australia, the blowback is most visible in traditional news media. Where once the broadsheets controlled how Australians got their news, today it’s largely digital platforms that hold the reins, as an Australian Competition and Consumer Commission inquiry found in July. Who has that power matters for consumers because the choice of news content we see—and the data we relinquish in order to do so for free—is increasingly beyond our control.

Western governments facing budget deficits and disillusioned voters see an easy political target in the digital giants. The result has been a wave of anti-tax-avoidance measures either implicitly or explicitly aimed at tech multinationals, from the tightening of thin capitalisation rules in Australia, to the newly released OECD-led plan for reaching a multilateral consensus on dealing with the taxation problems posed by the digitalised, globalised economy.

The ‘techlash’ is not unprecedented. Each wave of technological advancement, from the railways in the late 19th century to AT&T’s telephone empire in 20th-century America, has been met with populist opposition and calls to break up monopolies and increase competition. But recent global moves to enact sector-specific regulation shows that policymakers are becoming more circumspect about the impacts of our digital dependency.

US presidential candidates like Democrat Elizabeth Warren are using their platforms to call for the breaking up of big tech. Talk of this nature is gaining currency on both sides of the aisle at the congressional and state levels, too. Google, Facebook and Twitter have faced allegations of political bias in their algorithms from conservative figures in the US, including President Donald Trump himself. And last month, a bipartisan coalition of 50 attorneys general of US states and territories (minus California and Alabama) announced their own antitrust probe into Google, in parallel with federal efforts led by the Department of Justice.

The EU’s competition authority has launched multiple inquiries into alleged anticompetitive conduct over the last decade, probing Google’s eBooks platform, shopping search engine and more.

With not-too-distant memories of the ineffective attempts in the late 1990s to break up Microsoft, today’s tech giants are taking proactive steps. Facebook is instituting concrete measures to tie together its family of social media apps, including WhatsApp, Messenger and Instagram.

Unlike some of the giants of the past, big tech isn’t well suited for the precedents and regulations that do exist. US competition law determines consumer harm based on price, but when consumers pay for services with an intangible currency—their personal data—we have to question whether the regulations are fit for purpose in the digital age.

As long as the use of the major tech platforms continues to be free, with no way for users to monetise their own data, these issues are here to stay. And as much as it’s woke to bemoan the illusory promise of the internet giants, will millions of Australians still open Facebook or Instagram first thing tomorrow? Probably. And that’s the best card that big tech holds.

The Chinese military’s exploitation of Western tech firms

For more than a year, debate has raged over allegations that the Chinese military is taking advantage of Google’s research and expansion into China. General Joseph Dunford, chairman of the US Joint Chiefs of Staff, told a senate committee in March that Google’s work in China indirectly benefits the Chinese military, an accusation echoed by President Donald Trump. Google’s response was unequivocal: ‘We are not working with the Chinese military.’

There is no evidence that Google has a direct relationship with the People’s Liberation Army, but, as with the collaboration seen between many Western universities and the PLA, artificial intelligence researchers from the Chinese military have worked with Western technology firms’ employees on research that could advance China’s military capability.

The situation reflects the lack of a clear policy on engagement with Chinese entities across universities, companies and governments.

A scientist from the PLA and a Google employee were among the five co-authors of a paper related to artificial intelligence published in January 2019. The lead author, Guan Naiyang, is an associate professor at the PLA National University of Defense Technology (NUDT). His research focuses on non-negative matrix factorisation, an algorithm used in machine learning.

Guan’s story is emblematic of the PLA’s efforts to leverage overseas expertise. He received all his university degrees from NUDT but worked abroad as a visiting PhD scholar. In 2012, he visited the University of Technology Sydney, studying under one of Australia’s leading AI researchers, who is also a visiting professor at NUDT. His doctoral thesis earned him top prizes from the PLA and the China Computer Federation. Australian law doesn’t yet regulate the transfer of technology and training to foreign nationals or members of foreign militaries who are physically in Australia.

Guan worked on three PLA projects about online-surveillance and intelligence-collection technology when he was a PhD student. From what little information is available, we can establish that at least one of the projects—focused on analysing intelligence sourced from the internet—relied on the same kind of technology discussed in the paper he co-authored with a Google employee.

Last year, two NUDT scientists worked at a lab at Princeton University as visiting scholars. Their supervisor and colleague at Princeton is also a senior staff research scientist at Google and worked with the NUDT scientists on computer vision. Other papers written by the NUDT scientists examined target detection in sea clutter and the automatic recognition of objects including planes.

While most scientists in academia dedicate themselves to expanding our knowledge of the world, Guan’s goal, and the goal of PLA scientific research in general, is different. In 2016, he told a PLA newspaper: ‘I want to hasten the software development and application of high-performance computers, comprehensively propelling artificial intelligence toward the battlefield.’

Scientists like Guan and those who visited Princeton are among the thousands of PLA officers and cadres who have been sent abroad as PhD students or visiting scholars in the past decade. In Picking flowers, making honey, an ASPI report published last October, I analysed these activities in detail and showed how the Chinese military exploits the openness of academic institutions to improve its own technology and expertise. The report’s title comes from a saying the PLA has used to describe its international collaboration: ‘Picking flowers in foreign lands to make honey in China.’

Many Western companies and their employees have worked with the Chinese military in ways that could advance its intelligence and warfighting capabilities. A Financial Times article recently uncovered Microsoft’s ties to Chinese military AI researchers. Since at least 2010, Microsoft’s Asian research arm has taken interns from the PLA.

It shouldn’t be much of a surprise that companies such as Google and Microsoft have been caught up in the PLA’s efforts to leverage domestic and overseas expertise. Universities often engage in little scrutiny of their Chinese partners; leading universities in Germany, Australia, Norway, the US and the UK have all accepted Chinese military officers who claimed to be from non-existent institutions as visiting scholars. Some companies and even governments have made similar mistakes.

It’s encouraging to see that efforts are emerging to develop clearer policy guidance and regulation to help universities and companies understand and address this critical national security problem, although much more needs to be done.

Collaboration with the PLA often crosses a red line, but activities that indirectly benefit the Chinese military pose a tough challenge. Military–civil fusion, the Chinese government policy that’s pushing the PLA to cultivate international research ties, is also building greater integration between Chinese civilian universities and the military. As ASPI non-resident fellow Elsa Kania has pointed out, Google’s work with Tsinghua University is worrying because of the university’s growing integration with the PLA.

This raises a troubling question: if a company, government or university is unable to control collaboration with overt Chinese military entities, how can it effectively manage more difficult areas, like collaboration with military-linked entities?

Without clear policies and internal oversight, Western tech firms that don’t intend to work with the PLA may have employees who are doing so. Greater debate and robust policies are needed to ensure that universities and companies avoid contributing to the Chinese military and technology-enabled authoritarianism, and don’t inadvertently give fuel to those wanting an end to all collaboration.

A starting point here is for governments to begin setting out clear policy guidance and improving export controls to target entities that universities and companies should not be collaborating with. In the meantime, self-regulation and internal oversight by these companies will help address government concerns—and help inform future regulation. Civil society—NGOs and media—can also develop resources to help universities improve their engagement with China. ASPI’s International Cyber Policy Centre is currently developing a database of Chinese military and military-linked institutions for this purpose.

Cyber wrap

Image courtesy of Flickr user Open Grid Scheduler / Grid Engine.

With Americans set to choose their next President today, talk has continued about the election’s cybersecurity. Since my blog on state reluctance to accept federal cyber assistance, all but 2 states have sought technical support from DHS and had their voting infrastructure scanned for vulnerabilities. Ohio has even reached out to a cyber unit of the National Guard in an effort to bolster its cyber defences. At the federal level, the White House is coordinating a cyber risk mitigation strategy with DHS, the CIA, NSA and Department of Defense. Rumours are circulating that the US is also going beyond defensive measure and pre-emptively penetrating critical Russian telecommunication and electrical networks as well as Kremlin Command and Control systems in an effort to deter, and prepare to punish, Russian interference in the election. However, the prevailing view is that the most significant risk isn’t to the actual integrity of votes but the more likely misinformation campaigns designed to undermine public confidence in the legitimacy of the outcome. For a more sceptical take on things, check out Adam Segal’s interesting CFR piece on US–Russia cyber tensions and future of cyber norms.

UK’s Tesco Bank has reported that 20,000 customer accounts have been compromised by cybercriminals. The incident was described as ‘systemic’ and ‘sophisticated’ by the bank’s Chief Executive and a criminal investigation is being led by the National Crime Agency with assistance from the National Cyber Security Centre. Tesco Bank confirmed this morning that breach resulted in a loss of £2.5million from 9,000 individuals. Unsurprisingly, it’s taken about two minutes for people to start blaming Russia (sigh).

After a five-year enquiry, the EU Competition Commissioner has filed a third antitrust charge against Google. The US tech giant is being accused of manipulating internet search results in favour of its own shopping services and advertisements to the detriment of small competitors. The company has defended itself, dismissing the allegations as ‘wrong on the facts, the law, and the economics’. Google is facing fines valued at 10% of global turnover for each of the three charges so better lawyer up.

Despite concerns voiced by the international business community and online privacy advocates, China finally passed its controversial new cybersecurity law this week. The law states that companies must provide ‘technical support’ and data access to the government on matters of crime and national security, the vague definition of which has led to concerns around demands for encryption backdoors. Any data gathered by companies in China will now have to be stored in-country—a requirement known as data-localisation—and companies will be subject to invasive security certification processes, which could pose a threat to intellectual property rights. The legislation also requires real-name registration for instant messaging services, a move that is expected to increase self-censorship and repress freedom of online expression. The law, which was approved by the Standing Committee of the National People’s Congress, will come into force next June.

Back home, Australia has (re)announced that it will invest $3.45 million into new Academic Centres of Cyber Security Excellence, according to a joint statement yesterday from Education Minister Simon Birmingham and Minister Assisting the Prime Minister for Cyber Security Dan Tehan. Prime Minister Turnbull first introduced the concept of centres of excellence at the launch of Australia’s Cyber Security Strategy in April and the initiative funded in the Strategy’s resources outline. So this statement is presumably intended as a public indicator that this action plan item is soon to be delivered. It’s hoped that the centre will increase Australia’s world-leading cybersecurity research and deliver work-ready graduates.

The importance of this kind of investment in Australia’s cyber skill development was underlined by a Raytheon report released yesterday: Securing our future: closing the cybersecurity talent gap. The 12-country survey of 18–26 year olds revealed that Australia is lagging below international averages when it comes to students’ cyber skills, awareness of cybersecurity jobs and having ever spoken to a cybersecurity professional. For all your stats and graph needs, check out this handy report summary. Despite not being included in this survey, our Kiwi friends are getting on board with the issue, establishing a Cyber Security Skills Taskforce to address their talent deficit.

Google in North Korea: Pyongyang kowtow or smart diplomacy?

Google’s Eric Schmidt arrives in North Korea. This is the “internet” he’ll find there. Computer room at the Nampo Chollima Steelworks.

When Google’s executive chairman Eric Schmidt and former New Mexico governor Bill Richardson headed to the Democratic People’s Republic of Korea (DPRK) last week, they certainly turned some heads. Many viewed their trip as undercutting Western efforts to secure even stronger sanctions following the North’s ballistic missile launch last month. They also have been chided for providing Kim Jong-un an opportunity to ‘convey a sense of legitimacy and international recognition and acceptance’ to his people. With a nuclear test apparently looming not far over the horizon, then why did Schmidt and Richardson journey to the Hermit Kingdom?

Well, it’s difficult to imagine that Schmidt was there to seize on the unrealised market potential of the North. Although some might speculate that DPRK may be ready to shift its Internet approach, there’s scant evidence to back that up that claim. North Korea is far more intent on developing cyber weapons than it is on building a digital economy and providing its people with a better standard of living. Even in the absence of a strong digital backbone, DPRK has emerged as one of the top cyber warfare states (and proliferators) in the world. The simple fact is that the DPRK doesn’t need Google to continue to advance its space, cyber, missile, nuclear, and conventional weapons programs. Until the regime prioritises its general economy alongside its military industrial complex, an open Internet policy is more of a liability than an asset.

While there have been glimmers of hope that Kim Jong-un might depart from his father’s isolationist tendencies, ‘experience tells us to be skeptical’, as Evans J.R. Revere so eloquently puts it. The problem is that the DPRK seems very comfortable serving as a case study for the more things change, the more they stay the same. Even though new power dynamics appear to be at play within the Kim Jong-un regime, the ways in which his government leverages international insecurity to achieve political objectives—through missile launches, arms proliferation, and nuclear tests—continue to fit the status quo pattern of behaviour set by his father, Kim Jong-Il. So far, we’ve witnessed only minor modifications. Read more