Akiko Murakami is the Executive Director of the Japan AI Safety Institute (AISI) since 2024 and also serves as the Chief Data Officer at Sompo Japan Insurance Inc. In her role at Sompo Japan Insurance, she leads the digital transformation of P&C insurance by leveraging digital technologies and AI to drive innovation.

Before joining Sompo Japan in 2021, Akiko was a researcher in Natural Language Processing, social analysis, and text mining at IBM Research for 16 years. She then spent 5 years as an architect leading Watson development at IBM. She is actively involved in "resilient engineering" for disaster recovery, mitigation, and risk management, and founded the IT Disaster Assistance and Response Team (IT DART) in 2015, where she continues to serve as a board member.

Additionally, she has been a board member of The Association for Natural Language Processing since April 2022. Akiko also served as a part-time lecturer at the Disaster Prevention Research Institute, Kyoto University, until March 2024.